Privacy Policy
Your privacy matters to us.
Introduction
Neriah is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit neriah.us or make a purchase.
Information We Collect
We collect your name, email, shipping address, payment details, order history, device information, and any messages you send us.
How We Use Your Information
We use your information to process orders, send shipping updates, respond to questions, improve our website, and send marketing emails if opted in. We never sell your personal information.
How We Share Your Information
We share information only with payment processors, shipping carriers, and email platforms who are contractually required to keep it confidential. We may also share with legal authorities if required by law.
Cookies and Tracking
We use cookies and tools like Google Analytics and Meta Pixel to improve your experience and understand site traffic. You can disable cookies in your browser settings.
Data Retention
We keep your information as long as needed to fulfill orders, comply with legal obligations, and resolve disputes. Contact us to request deletion.
Your Rights
You have the right to access, correct, or delete your personal information, opt out of marketing emails, and lodge a complaint with your local data authority.
Children's Privacy
Our site is for parents and guardians only. We do not knowingly collect information from children under 13. Contact us immediately if you believe this has occurred.
Third-Party Links
We are not responsible for the privacy practices of any third-party websites linked from our site.
Changes to This Policy
We may update this policy at any time. Changes will be posted on this page with an updated date.
Have a privacy question?
If you have any questions about this policy or your personal data, we're here to help.
CONTACT USWe typically respond within 1–2 business days.
Thank you for choosing Neriah!