Shipping Policy
Thank you for shopping with Neriah. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
Orders are typically processed and shipped within 2 to 3 business days after payment is confirmed.
Please note:
- Orders are not processed on weekends or public holidays.
- During periods of high demand, processing times may be slightly longer.
Shipping Times and Rates
We offer free shipping worldwide.
Estimated delivery times are:
- United States: 7 to 10 business days
- International orders: Delivery times may vary depending on destination and customs processing
Please note that shipping times are estimates and are not guaranteed.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please allow up to 48 hours for tracking updates to appear.
Incorrect Address Information
Customers are responsible for ensuring shipping details are accurate at checkout.
Neriah is not responsible for delays or lost packages caused by incorrect shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us and we will do our best to assist you.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.
Thank you for choosing Neriah.